SHOP DEWALT BY CATEGORY
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Frequently Asked Questions
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United Kingdom, including Northern Ireland, Highlands & Islands. We also offer a direct delivery option to all EU Countries, Australia and North America. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Our Standard shipping service is a tracked 48 Hour delivery, with the option to upgrade to 24 Hour delivery at checkout.
24 Hour delivery is free on all domestic orders over £50.
Our carriers deliver Monday to Saturday, excluding Bank Holidays
International shipping times depend on the products and destination (estimated at checkout).
Returns and Refunds
How do I return a product?
How do I return a product?
You can use our self-service return system directly from your website account, no waiting for days to have someone approve it (unlike most of our competitors!). Simply login, Raise a Return Request, and a shipping label will be generated for you. As simple as that!
Items must be returned within 60 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).