Dewalt DCW604NT-XJ - 18V XR Brushless ¼” Router With Fixed & Plunge Bases ]

Customer Reviews

Best service at the best price. Review by Peter O'Tool

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I bought the DeWalt DCW604 having seen some reviews on YouTube. I wasn't dissapointed. The build quality is fantastic, it runs like a Swiss watch and I couldn't be more pleased with my purchase. The power output is 930 watts from an 18v battery!!! The service from ToolSense was just as good. A very easy to use website and swift delivery of the packeage. I can't ask for anything better. (Posted on 12/10/2021)

Fantastic tool and service Review by Russell

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Fantastic piece of kit! Service was fast and efficient. Will be buying from here again for sure. (Posted on 23/02/2021)

Positive experirnce Review by Rowker

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Many companies did not have this product in stock at the time I needed it.
Found toolsense on the web.
They were easonably priced so I ordered.
They kept me fully updated in respect of delivery and it was delivered as per their instructions.
Will definitely use this company again.
Btw, the Dewalt brushless router is very good (Posted on 24/01/2021)

dewalt 18v router Review by steven

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its so good it makes it so easy to do doors and a lots of other thing to do with carpentry great tool to use so light to use and no cord fast post from {toolsense.co.uk }thanks (Posted on 21/01/2021)

Did everything they said Review by Kev

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First time I’ve used Toolsense and they were spot on. They were the only supplier of the DCW 604 NT that has availability but still cheaper than the others (or equal). Delivery was spot on and a good courier too. Did everything they said.
Just a word of caution in relation to the only gripe I have with De Walt (not Toolsense). The box is labelled 604 NT as described by the suppliers (correctly) but the router is badged as a 600. The 600 is the American version and is a 20V. The British supply is correct at 18V but should actually be labelled 604. Not sure why De Walt create this chaos (unless there’s a hidden agenda) but I love the product so I deal with it. Top marks to Toolsense though (Posted on 21/01/2021)

Dewalt DCW604NT-X Review by Jon

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Would highly recommend Toolsense very competitive prices and great products (Posted on 20/01/2021)

A pleasure to deal with Review by Matt

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This is the first time I've purchased from toolsense and it won't be the last. Price competitive, swift delivery and good customer service. The tough box that the router is stored in came damaged as did Marko's, (see comments) however this was rectified and a new box sent out to me on a next day delivery. My only suggestion would be to look at better packaging possibly?
Many thanks (Posted on 20/01/2021)

Excellent tool Review by Brian

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I puchased thus router after watching an American youtube review by a carpenter with 5 of them. The router is powerfull and battery life is long. The design is generally good. It took a couple if hours to get the feel of the tool but now I am very happy with it. I wish the on/off switch was bigger. The box is nice but I have not used any of the accessories yet. I am using this router as a dedicated round over tool in my shop. (Posted on 19/01/2021)

Nice tool Review by Marian

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Nice delivery. (Posted on 15/01/2021)

top class Review by gary

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top class service, item was very keenly priced and delivery was very quick. All good. (Posted on 14/01/2021)

Great service. Review by Niall

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Really happy with the service that Toolsense provided. They were competitive on price and my other arrived within a couple of days. Thanks very much. (Posted on 14/01/2021)

Dewalt 18v router Review by Rob

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Ordered just before Christmas and came a few days later. One of the only places I found that had this router in stock, and at a good price.
Would use again
Recommend (Posted on 13/01/2021)

Great. Review by Marko

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Firstly toolsense was one of the only sites to stick the product I was looking for, deliver came within the stated 3-5 days. Upon arrival the box my item came in was damaged, I contacted them by phone it was dealt with there and then, a replacement box was sent out next day no fuss. Would recommend. (Posted on 07/08/2020)

:-( - A very dissatisfied customer Review by Andy

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I purchased this set from Toolsence, because I now have a requirement for a DeWalt cordless router and to get 2 in 1, was a bonus. Purchased without problem and the delivery was very quick, however this is now where the customer service and support leaves a lot to be desired..

Whilst on this Government enforced restrictions, I decided to register the tool with My DeWalt for its warranty only to discover a manufacturing defect, there was no date-code stamped on the tool. I contact DeWalt to ascertain how I proceed with registering this tool and was informed that in order to register the tool I would have to return the tool to ToolSence and request an exchange.
I contacted Tool-sense regarding this and was then met with difficulties and being ignored. I only wanted a replacement tool that I could register, whilst following the manufactures instructions of returning the piece.
Further communication from this retailer lacked the politeness I would expect from any retailer and this then finally when I had to remind them of their obligations are the rules regarding distance selling, did they then arrange to have the toolkit collected via courier. I then contacted them to request an exchange rather than a refund, to which again I was met with a very curt message stating that they had none available - However a quick check online, confirmed that this was not exactly the case and that if I wanted to pay again for one,it would be available.
This is the 1st and last time I will use this online retailer and therefore it does not carry my recommendation at all.
I welcome a response from Toolsense to this situation, but rather expect that none will be forthcoming. (Posted on 01/04/2020)